FREQUENTLY ASKED QUESTIONS
Do you deliver everywhere in Australia?
Yes, we offer delivery services throughout Australia. Our goal is to make our sustainable insulation products accessible to customers nationwide.
Is every product available for delivery?
Yes, the majority of our insulation products are available for delivery. However, there may be exceptions due to size or weight restrictions in some regions. Please contact our customer support for specific product availability.
How much will delivery cost?
Delivery costs vary depending on your location, the size of your order, and the specific products you choose. To get an accurate estimate, please proceed with your order online, and the shipping cost will be calculated during the checkout process.
When will my order get delivered?
Delivery times depend on your location and product availability. We strive to deliver your order as quickly as possible, and you will receive a confirmation email with tracking information once your order is dispatched.
Where are your pickup locations?
We have pickup locations in various regions. Please check our website or contact our customer support to find the nearest pickup location to you.
Can I return leftover packs?
Yes, in most cases, you can return unused insulation packs. Please review our return policy on our website for detailed information on the return process and any associated fees.
How much insulation do I need?
The amount of insulation you need depends on several factors, including the size of your space and your desired level of insulation. You can use our insulation calculator on our website or contact our customer support for personalized assistance.